Casinos
*Resulting index is for reference only since the model estimated coefficients are found statistically not significant (n.s.).
Events
Heritage attractions
Hotels
Immigration
Non-heritage attractions
F&B
Retail shops
*Resulting index is for reference only since the model estimated coefficients are found statistically not significant (n.s.).
Tour guides and operators
Transportation
The Macao Tourist Satisfaction Index (MTSI)
Research team: Leonardo (Don) A.N. Dioko, Phd., Wendy Tang, Patrick Lo and Virginia Hong
The MTSI is a year-round survey that monitors the satisfaction of visitors to Macao in respect of several key tourism service sectors. Results of the MTSI are published quarterly and annually. Special focus reports are also issued occasionally.